The Key to Stronger Customer Experience: Data Modernization
For businesses to be truly customer-first, data modernization is key. Canada’s export credit agency, Export Development Canada (EDC), knew this and partnered with Informatica to help drive its data modernization initiatives.
By creating a single source of business data with Informatica Intelligent Data Management Cloud™ (IDMC), EDC was able to quickly shift its outlook on data from a technology-centric view to a focus on business and customer value.
Join data leaders from EDC as they share their data modernization success story and best practices. In this webinar, you’ll learn:
How EDC reduced duplication by 30% with rapid releases and interactive proof of value (POV) environments
How to create a 360-degree view of business data and relationships to improve customer experience (CX)
Ways to iterate fast and release quick wins across the business with advanced data management technology